![]() ![]() For over an hour Palo Alto Networks worked with the local engineer to solve the problem and they found the bug! The exact phrase was "oh shit". So we started to compare the traffic using Wireshark captures from FTP traffic through PAN-OS 4.0.10 and PAN-OS 4.1.5.Īfter 20 minutes we stumbled upon a lead and the support engineer phoned official Palo Alto Networks support directly. We upgraded our PA-500 appliance to PAN-OS 4.1.5 and, as always FTP was no longer working. Yesterday, after months of trying and complaining, a technical support engineer from a local Palo Alto Networks distributor came to our office to once and for all investigate the problem with FTP. This was working before with software version 4.0.5 - nothing has changed except the software on the Palo Alto firewall.Īnyone have an idea how to troubleshoot and fix this? Response: 227 Entering Passive Mode (87,249,xxx,xxx,20,176)Įrror: Failed to retrieve directory listing Response: 257 "/Blah" is current directory. Status: Connection established, waiting for welcome message. The MLSD command is causing an error at the client connecting to the service: ![]() One of the services that are no longer working correctly is FTP. After waiting a week I upgraded one of our PA-500 boxes to software version 4.1.0. ![]()
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